-Q1:Would it be possible to customize the product and the packaging with our logos? How much would it cost?

- Yes, it is possible, we we can do that and talk further if you have some good ideas, of course we can offer you a quote and the budget according to your quantity.

-Q2:Are there more colors available?

-Yes, of course, but we suggest you use our normal colors for first trial order, it is good for lead time if you want to test quality quickly.

-Q3:What is your certification could provided for us to import and custom clearance?

-Normally we could provide and apply CE/FCC/TELEC. For others, we can talk further details per your request for other items.

-Q4:What is your payment method?Please confirm.

-Usually we only accept T/T, West Union, PingPong, Paypal .

-Q5: Have you sample available to send me? What is your delivery time? so, Can you send me to my company directly? What would be the final cost of that? How is the procedure and the final cost of the sample?

-Yes, we can send you one or more directly , let me know the correct address and zip code, we can help you check all fees, but we will charge sample or mould fee for samples .

-For custom-made mold products, 4 weeks delivery out the samples. For stock products,  as we need to assembly and test all function so sample will be get ready in 3-5days, products above 500pcs, get ready in 3weeks, 1000pcs, 4weeks.

-Q6:Have you available any accessories for your products, If so, can you send me the budget?

-Yes, we can, we can help you and send you price list with your required.

-Q7:How does warranty work for this? And how is the procedure in case of claim of one of our customers?

-Usually our office after sale can support technical assistance at any time and offer free one if the problems from your customers and caused by bad quality products, of course our customers should maintain and care for ensure it work fine in right way.we can talk further about this term.

-Q8:Do you support “Drop-shipping"system?How is the procedure?What is the conditions?Can I do an exclusive agent?

• We can talk further if you would be interested in them and send us agent plan.

-Q9:Do you have APP could support the intelligent items with wifi, camera etc? And how to make sure customer could operate them quickly without questions?

-Yes, we have TUYA app. And we can put in the user manual and brochure into the individual packing for all intelligent or electricity items after check with customer.